MindMetrix
Providing clarity around complex content
MindMetrix is a comprehensive mental health assessment that drives collaboration between healthcare providers and individuals. Arming clinicians with the precise data they need to make informed treatment decisions and individuals with the tools they need to advocate for themselves.
Overview
The MindMetrix team struggled to create a user-friendly report summary (the output of the digital mental health assessment) due to the complexity of the information they wanted to convey to users.
Year
2022-2023
Role - Lead Designer
User Research
Design Strategy
Ideation
Wireframing
Prototyping
Low and high fidelity designs
Design workshop/facilitation
Tools Used
Figma, Miro
Goals
Here are the user goals defined for the project based on the user group:
As a test-taker of the assessment, I want to know which mental health condition(s) I probably have. I don't want to feel overwhelmed with conditions I probably don’t have, or feel scared by a massive list.
As a prescriber of the assessment, I want to know which conditions are foundational: "what should I treat first?" “What are my next steps?”
Users need to understand that there is still work that needs to be done before treatment begins.
Workshop
Insight 1 - How might we reduce confusion surrounding 'Likelihood'
Insight 2 - How might we provide clarity around complex content
Insight 3 - How might we create focused content for multiple user groups
Want to know more about this project? Contact me for details